Shipping and Delivery

Shipping Policy for Zafino

At Zafino, we strive to make your shopping experience enjoyable and stress-free. Please find below our shipping policy, which outlines the details of delivery, estimated delivery times, and the available shipping options.

Holiday Shipping Cut Offs: 

Make sure your presents arrive for the big day! Place your online orders before the shipping cut-off to ensure delivery in time for Christmas.

Standard Australia Post 

NT, TAS, WA - 16th December 

VIC, NSW, QLD, ACT, SA - 19th December 

 

Express Australia Post 

20th December 

Please be aware that once parcels are handed over to Australia post it is out of our control, this is a guide which has been provided by Australia post. 

 

Order Processing and Dispatch:

All jewellery orders will be processed and dispatched within 2 business day of order receipt unless an item was purchased on pre order. Customers will receive an order confirmation, shipping and tracking number for each delivery. 

Free Shipping:

Customers who spend over $65 will receive free standard shipping at checkout.

Standard Shipping:

Standard shipping can be selected at the checkout for $5.00 for orders within Australia. All customers will receive confirmation of shipping and tracking details via email.

Express Shipping:

Express shipping can be selected at the checkout for $8.00 for orders within Australia. All customers will receive confirmation of shipping and tracking details via email.

Delivery Estimates:

Australia Post Standard – 3-7 Business Days* Australia Post Express – 1-3 Business Days* Delivery estimates for WA, NT and rural areas will take additional time.

New Zealand:

Standard shipping to New Zealand is $18.00. Shipping to New Zealand is via Australia Post International, and delivery typically takes 5-10 business days. All customers will receive confirmation of shipping and tracking details via email. DHL express shipping is also available at checkout.

International Shipping (outside of Australia and New Zealand):

All international deliveries are sent via express couriers, and delivery time will vary depending on your region. Please allow 10-20 business days for worldwide delivery. For international deliveries, extra duties/tax fees may apply depending on the country of destination, and these costs will be at the expense of the customer. Any issues processing international orders will be responded to within 1 business day. All customers will receive confirmation of shipping and tracking details via email.

Refunds:

Please note that all shipping fees are non-refundable.

Thank you for shopping with Zafino. If you have any further queries regarding shipping, please do not hesitate to contact us at hello@zafino.com.au.