Shipping Policy

Shipping Policy

All jewellery orders will be dispatched by Zafino within 1 business day of order receipt.

CHRISTMAS HOLIDAY CLOSURE

We are taking a little break over the Christmas holidays and have closed the office until the 13th of Jan. You are welcome to order throughout this time and we will pack and make ready for collection all orders from the 13th of Jan.

For all other times each customer will receive an order, shipping and tracking number for each delivery. Orders received after 9am will be dispatched the following business day*.

Should you wish to make any changes to your order you must contact us using the chat bubble on the homepage of our website

 FREE SHIPPING

  • Spend over $50 and receive FREE shipping at the checkout

STANDARD SHIPPING - AUSTRALIA

  • Shipping within Australia is $8.00 flat rate unless purchase value is $50 or more then it is free shipping.
  • All customers will receive confirmation of shipping and tracking details via email

EXPRESS SHIPPING

  • Express shipping can be selected at the checkout for $8.00 for orders within Australia.
  • All customers will receive confirmation of shipping and tracking details via email.

DELIVERY ESTIMATES

  • Australia Post Standard – 3-7 Business Days*
  • Australia Post Express – 1-3 Business Days*

Delivery estimates for WA, NT and rural areas will take additional time.

NEW ZEALAND

  • Standard shipping to New Zealand is $15.00
  • Shipping to New Zealand is via Australia Post International, please allow 5-10 business days for delivery.
  • All customers will receive confirmation of shipping and tracking details via email.

INTERNATIONAL SHIPPING (OUTSIDE OF AUSTRALIA AND NEW ZEALAND)

  • Charges for delivery to any country outside Australia or New Zealand will be charged at $15 per delivery
  • All international deliveries are sent via express couriers. Delivery time will vary depending on your region, however please allow 7-10 business days for worldwide delivery.
  • For international deliveries extra duties/tax fees may apply depending on country of destination, these costs will be at the expense of the customer.
  • Any issues processing international orders will be responded to within 1 business day.
  • All customers will receive confirmation of shipping and tracking details via email.

All Shipping fees are not refundable