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Such a pretty bracelet, however it **** within the first week. When contacted I was issued a new one, which was great, but told there was a manufacturing fault that caused the breakage on a batch. If it was a known issue then why was it being sold?!
Customer service was lovely however that's not the point. I was extremely disappointed.
Thank you for taking the time to share your experience with us. We're glad to hear that you found our bracelet visually appealing, and we deeply apologise for the inconvenience caused by its breakage.
We understand your frustration and share your concerns regarding the quality of our product. Upon investigating the matter further, we discovered that there was an unforeseen issue that occurred during the shipping process of a specific batch of our bracelets. Unfortunately, despite our rigorous quality control measures, such incidents can occasionally slip through the cracks.
Your feedback is invaluable to us, as it helps us identify and rectify any issues promptly. We sincerely apologise for any inconvenience this may have caused you and any other customers affected by this incident.
Perfect Statement piece, love the quality and design.
Thank you for your kind words! We're thrilled to hear that you love the quality and design of our Isla Tennis Bracelet. Xx
It's really pretty and good quality
Thank you for your review of our Isla tennis Bracelet! We're thrilled to hear that you love it. Xx
It was very small, bought it for my daughter who has a largish wrist but don't think it will fit her otherwise it's a nice bracelet
Beautiful and sparkly. At $29.95 you can’t go wrong
Thank you so much for your positive feedback! We are thrilled to hear that you love our Isla Tennis Bracelet as much as we do. It's definitely one of our must-have pieces. Xx
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